Privacy Policy
1. Purpose
The purpose of this policy is to outline how Cotton Mouton Diagnostics collects, uses, stores, and shares personal information provided to the business, primarily through end user interaction with the Company website, www.cm-dx.com. It serves to ensure that we are compliant with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. Scope
This policy applies to all personal information provided to Cotton Mouton Diagnostics by end-users.
3. Responsibilities
It is the responsibility of the Senior Executive Officer to implement and maintain this Policy, ensuring alignment with current legislation.
It is the responsibility of all Company employees to ensure compliance with this Policy.
4. Terms and Definitions
N/A
5. Policy
5.1 Information We Collect
We collect information you provide directly to us, including:
Contact information (name, email, phone number, company details)
Information submitted through contact forms or service inquiries
Communication records when you contact us
Technical information about your visit (IP address, browser type, pages visited)
5.2 How We Use Your Information
We use your information to:
Respond to your enquiries, providing information about our endotoxin testing services
Communicate about our services and your projects
Improve our website and services
Comply with legal obligations
5.3 Information Sharing
We do not sell, trade, or share your personal information with third parties except:
With your explicit consent
To provide requested services (e.g., shipping samples)
When required by law or legal process
To protect our rights and safety
5.4 Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5.5 Cookies
Our website may use cookies to enhance your browsing experience and analyze website traffic.
You can control cookie preferences through your browser settings.
5.6 Your Rights
You have the right to:
Access your personal information
Request corrections to your data
Request deletion of your information
Opt out of marketing communications
Should you wish to exercise any of these rights, please use the details provided in Section 5.8.
Contact Us to get in touch.
5.7 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
5.8 Contact Us
For questions about this privacy policy or your personal information, please contact us at:
Email: info@cm-dx.com
Phone: +44(0)29 22 406366
Address: Cotton Mouton Diagnostics Ltd, Unit 8 Cae Gwyrdd, Greenmeadow Springs Business Park, Cardiff CF15 7AB
6. References
UK General Data Protection Regulation (UK GDPR)
7. Related Documents
N/A
8. Attachments
N/A